Growing up in North America often meant that illnesses such as anxiety or depression were fairly open subjects for discussion. While living in Germany, I’ve often noticed that it’s a much more taboo subject that should only be discussed in the comfort of your home.
So, let this post serve as a safe haven for you to access all the information you need to finding the right help. We asked Aspasia Zontanou, a family therapist, and psychologist from AWO Düsseldorf, to give us some more information on how to find the right psychotherapists and psychologists for your needs.
There are many ways to find a psychotherapist or psychologist/counselor in Düsseldorf once you have a health insurance card (Krankenkassekarte). You can start by asking your insurance provider (AOK, Techniker Krankenkasse or any other public or private insurer) if there are some English speaking therapists in Düsseldorf.
If you have German health insurance, here are a few good examples to start with:
If you don’t have German health insurance yet, you can pay cash and receive online therapy in English at Psyshrink.com.
If you are in need of immediate help and/or do not have German insurance yet and you have a family or are classified as youth, you can receive help at a Beratungsstellen (psychosocial counseling center). These centers are run by the German welfare systems and are usually free and available to offer immediate support.
The services are free for families and paid for by the City of Düsseldorf. Patients seeking support will need to give some information including their name, address, and birthday of the child/children.the treatment/
The treatment/counseling is confidential and the data remains in the office until the treatment is finished. Once the treatment is complete, all data will be deleted from the system.
Psychosocial Counseling Centers in Düsseldorf:
- Caritas Erziehungs- und Familienberatungsstelle
Telephone: 0211 – 16022112
- Die Jugendberatung, SKFM Düsseldorf e.V.
Telephone: 0211 – 4696200
- Ev. Beratungsstelle für Erziehungs-, Ehe- und Lebensfragen, Diakonie Düsseldorf e.V.
Telephone: 0211 – 866040
- Katholische Ehe -, Familien- und Lebensberatung, Katholischer Gemeindeverband der Stadt Düsseldorf
Telephone: 0211 – 1793370
- AWO Beratungsstelle Derendorf für Kinder, Jugendliche, Erwachsene und Familien
Telephone: 0211 – 60025189
- Evangelische Beratungsstelle für Erziehungs-, Ehe- und Lebensfragen, Diakonie Düsseldorf e.V.
Telephone: 0211 – 91318840
- AWO Jugendberatung
Telephone: 0211 – 60025222
- Fachberatungsstelle für Familien mit Gewalterfahrung, Diakonie Düsseldorf e.V.
Telephone: 0211 – 913543600
- AWO Beratungsstelle Eller für Kinder, Jugendliche, Erwachsene und Familien
Telephone: 0211 – 60025363
For more information, check out the complete list on the Düsseldorf city webpage (in German).
While each one specializes in something different, you can contact these registered counseling centers to ask if they speak your language or if they accept patients with/without children, with/without insurance, etc.
- English-speaking families or couples (with children) can come to the AWO Counseling Center in Garath
Frankfurter str.99 40215
- French-speaking families or couples (with children) can come to the AWO Counseling Center in Derendorf
Listsstr.2, 40470 Düsseldorf
You will need to call in advance to figure out which counseling centers you are able to go to free of charge and without insurance. If the receptionist does not speak English, ask someone who speaks German to call for you.
If we haven’t answered your question in this post and you’re still interested in learning more, please take a look at the following English websites: Expatica Healthcare (private vs. public, how to register, going to the doctor, getting pregnant, etc.), Bundesgesundheitsministerium Health (hospital structures, hospice care, drinking water, e-health cards, etc.)